Visa & Ticketing Executive

Summary

  • Vacancy: 02
  • Age: at least 25 years
  • Location: Anywhere in Bangladesh
  • Minimum Salary: Negotiable
  • Experience: At least 2 years
  • Application Deadline: 11 Feb 2025

Job Requirements

Education:
– Bachelor/Honors degree.

Experience:
– At least 2 years in a Software Company or IT Enabled Service.

Additional Requirements:
– Age: At least 25 years.

Responsibilities and Context

Travel Agent Responsibilities:
– Assist clients with booking flights, hotels, and travel packages.
– Provide information on destinations and travel regulations.
– Manage customer inquiries and resolve booking issues.
– Stay updated on airline policies and promotions.
– Maintain customer records in the booking system.

Airline Ticketing Agent Responsibilities:
– Process ticket bookings via phone, in-person, or online.
– Issue, reissue, and refund tickets as needed.
– Handle itinerary changes and cancellations.
– Provide information on flight schedules and fares.

Customer Service Representative (Travel) Responsibilities:
– Respond to inquiries about flight bookings and travel arrangements.
– Stay informed of promotions and travel packages.

Reservation Specialist Responsibilities:
– Manage flight reservations with accurate data entry.
– Customize travel itineraries for clients.
– Communicate with airlines to confirm flight details.

Group Travel Coordinator Responsibilities:
– Organize travel for groups, such as corporate events.
– Negotiate group rates and manage bookings.
– Provide on-site support if necessary.

Online Travel Booking Specialist Responsibilities:
– Optimize the online booking platform for usability.
– Monitor booking trends and customer feedback.
– Collaborate with marketing to promote packages.
– Assist with online booking issues.

Compensation & Benefits
– Transportation Allowance (T/A), Mobile bill.
– Festival Bonus: 2.
– As per Company Policy.

Workplace
– Work at the office.

Employment Status
– Full-Time.

Job Location
– Anywhere in Bangladesh.

Company Information

ZK IT Solutions Ltd.

Address:

1267 Vatara Main Road, Vatara, Dhaka-1212.